HERBAL PACK

FRANCHISEE

Six reasons for going with Herbal pack

A Healthy, lifestyl

Independence

Being outside also means independence, working the hours you want. These can be long and hard, especially when the grass is shooting. But it can also mean taking the afternoon off to attend a son’s football match or even to play golf, taking a holiday when it suits you rather than the boss. This kind of freedom requires self-discipline and a sense of responsibility. We are looking for people who are self-motivated, who take responsibility for their mistakes and want to be rewarded for their efforts.

Backing this up is an intense, week-long training course which covers not only practical subjects such as pruning, fertilisers and plant identification, but sessions on quoting, up-selling, book-keeping, computer systems, health and safety, and customer service.

Plentiful Work

It is well known that most business fail in their first year, especially in the service industry. By contrast, 88% of our Franchisees are still in business at the end of their first year, with most of the rest selling for a good price. And many of those who leave do so for family or personal reasons, rather than poor income. One reason is that we are, on the whole, very good at finding work. In fact, during 2009 our Mowing Division knocked back 17,770 leads because all local operators were flat out. Many Franchisees start with an established round, and those who do not get a Work Availability Guarantee which pays up to $1500 per week for doing free promotional work. Unlike most such guarantees, this one does not cut out after a set period. In practice, most Franchisees never claim since work is plentiful from the beginning.

Customer Service

We recognise that success is a decision that each person makes for themselves. A Franchisee will fail, or can even be terminated, if they fail to offer excellent service to customers. One reason for our success is that more than 80% of our leads are driven by reputation and referral, rather than advertising as such. We have a careful selection process, and every Franchisee must live up to our exacting standards. What this means is that for people with high standards, this is a place to be surrounded by others who share their standards.

Ongoing Support

At HERBAL PACK we put Franchisees first, and this is more than a slogan. Franchisees are entitled to regular meetings, fast response to their calls, and regular pro-active calls to provide coaching and advice. We poll Franchisees each year to check that proper service is being provided, and Franchisees with problems are invited to go direct to our founder, Jim Penman. He regularly gives out his personal phone numbers and Email address, and typically speaks to several Franchisees a week. Jim’s is the only Franchise system in the world that allows Franchisees to change to another Franchisor or even vote them out, if not happy with the service they receive.

Support also comes from fellow Franchisees, who are normally generous with help and advice. Our people are also encouraged to attend meetings and network with Franchisees of other Divisions. Some Franchisees gain more than half of their work in this way.

Build your Future

One unique feature of HERBAL PACK is that a Franchise can grow to any size. There are no restrictions on the number of workers to be employed or have turned over up to a million dollars a year. Nor does this mean any increase in fees, apart from a small fee per shop